Privacy Policy
KONNECT PRIVACY POLICY Last Updated: March 2026 This Privacy Policy explains how YouROK, Inc. (“YouROK,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use the Konnect mobile application, related services, and associated websites (collectively, the “Service”). Konnect is designed to support college-aged individuals and young adults in building emotional awareness, resilience, and peer connection. By using the Service, you agree to the data practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the Service. 1. Scope of This Privacy Policy This Privacy Policy applies to individual student users of the Konnect application. This policy does not govern institutional agreements between YouROK and universities, colleges, healthcare providers, or other organizations. 2. Information We Collect We may collect the following categories of information. A. Information You Provide Directly When you use the Service, you may provide: • Name or username • Email address • Age or age range • Account login credentials • Optional profile information • Wellness reflections or journal entries • Responses to prompts or activities • Messages or community posts Providing certain information may be optional but may affect functionality of the Service. B. Usage and Device Information We may automatically collect certain technical information when you use the Service, including: • Device type and operating system • Mobile device identifiers • IP address • App version • Usage activity within the app • Interaction with features and prompts • Session duration and navigation patterns This information helps improve platform performance and user experience. C. Analytics and Aggregated Data We may generate aggregated or anonymized data derived from user activity. This information does not identify individual users and may be used for: • Platform improvement • Research and development • Product analytics • Service performance monitoring • Academic or public health research related to emotional wellbeing 3. How We Use Information We may use collected information to: • Operate and maintain the Service • Provide personalized wellness experiences • Deliver prompts, reflections, or insights • Improve application features and usability • Monitor platform safety and community standards • Detect fraud or misuse • Conduct research and analytics • Communicate with users regarding updates or support We do not use personal data to make automated decisions with legal or similarly significant effects on users. 4. Artificial Intelligence and Automated Systems Certain features within Konnect may use automated algorithms or artificial intelligence to generate prompts, reflections, or suggested content. These systems may analyze usage patterns and responses to provide more relevant experiences. AI-generated outputs: • Are intended for wellness reflection and educational purposes • Do not constitute medical or psychological advice Users should exercise personal judgment when interacting with AI-generated content. 5. How We Share Information We do not sell personal information to third parties. We may share information in the following limited circumstances: A. Service Providers We may share information with trusted vendors that help operate the Service, such as: • Cloud hosting providers • Analytics providers • Security monitoring services • Customer support platforms These providers are contractually obligated to protect your data. B. Legal Compliance We may disclose information if required to: • Comply with legal obligations • Respond to lawful requests by public authorities • Protect the safety of users or the public • Enforce our Terms of Use C. Business Transfers If YouROK is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction. 6. User Content and Community Features If the Service includes community discussions or peer interaction features, information you voluntarily share may be visible to other users. Users should exercise caution when sharing personal information publicly within the platform. YouROK may moderate content to maintain community safety. 7. Data Retention We retain information only as long as necessary to: • Provide the Service • Maintain security and integrity of the platform • Comply with legal obligations • Support legitimate business operations Users may request deletion of their account and associated personal information. Certain anonymized or aggregated data may be retained indefinitely. 8. Data Security We implement reasonable administrative, technical, and organizational safeguards designed to protect user information, including: • Encryption of data in transit • Secure cloud infrastructure • Access controls • Monitoring for unauthorized access However, no internet-based system can guarantee complete security. 9. Your Privacy Rights Depending on your location, you may have certain privacy rights. These may include the right to: • Access personal information we hold about you • Request correction of inaccurate information • Request deletion of personal information • Restrict certain processing of your data • Receive a copy of your data To submit a request, contact us at the email address listed below. 10. California Privacy Rights If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These rights may include: • Right to know what personal information we collect • Right to request deletion of personal information • Right to opt out of certain data sharing practices YouROK does not sell personal information. 11. Children’s Privacy Konnect is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will delete it promptly. 12. Third-Party Services The Service may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices of those services. Users should review the privacy policies of third-party platforms they access. 13. International Users Konnect is operated from the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the United States. 14. Changes to This Privacy Policy We may update this Privacy Policy periodically. If material changes occur, we may notify users through: • The application • Our website • Email notifications Continued use of the Service after updates indicates acceptance of the revised policy. 15. Contact Information If you have questions about this Privacy Policy, please contact: YouROK, Inc. Email: support@yourokapps.com Website: https://www.yourokapps.com
